top of page
Online meeting

About Us

Susan Jermstad.jpg

Susan Jermstad: Registered Nurse, Certified Case Manager, CEO

Susan has over 25 years of experience working as a registered nurse and certified case manager.  Her nursing experience includes case management in Home Health and Hospice. Susan held leadership roles as a Hospice Administrator and Director of Clinical Services for a Medical Management Company.  Susan has experience in Managed Care as a Quality Practice Advisor, educating large provider practices and IPAs in appropriate HEDIS measures, medical record documentation guidelines and ICD-10 CPT coding in accordance with NCQA guidelines.

"Throughout my journey and career, I have always been drawn toward the senior population. Medicare reimburse services such as Chronic Care Management, will enable me to empower patients to self-manage their illness through education and support. My business, Chronic Care Plus, was created to work alongside physician groups who have the same passion and mission. Together, we can assist patients to improve patient satisfaction and ultimately health outcomes."
-Susan Jermstad


About Chronic Care Plus +


Mission & Vision: As an enthusiastic nurse and leader within the medical management industry, my priority is to improve the lives of the senior population. As the owner of Chronic Care Plus +, my commitment is to supply the highest level of patient care while reducing overall costs for healthcare partners.
Old and Young
Happy Senior Couple
Older M-F couple with glasses
Better Care Starts with You!
bottom of page